Your Strategic partner in material testing
The organization aims to expand its market becoming a leader in Italy and Europe. The vision is to become the largest and most popular test laboratory in Europe, appreciated for its automation, innovation and advanced technology
The laboratory for the materials of the future
Sider Test’s mission aims to provide tests on materials
to allow customers to benefit of
response speed, competitive
OUR VALUES
We pursue daily our values and they permeate our entire team in carrying out their functions and responsibilities.
A first fundamental value is competitiveness, aimed at maintaining a low price and cost. Then there is the availability that can be intended both as the continuous research for customer satisfaction and the maximum openness to provide support and advice. The value of collaboration has a double interpretation: internal, understood as collaboration between the various company functions, external, towards customers. The value of quality in a laboratory is obvious but not negligible, indeed of primary importance. Quality understood as precision, competence and responsibility. On the side of quality, the value of capacity was identified, required of each employee and of the entire organization as a whole. Pragmatism, spirit of initiative, operational flexibility and adaptability are therefore fundamental. The last, but not least, is a fundamental organizational value, energy, enthusiasm and commitment understood as energetic attitudes required of all our staff.
LABORATORY POLITICY
The Management of SIDER TEST in order to comply with the quality standards imposed by European regulations, has an internal Quality Management and Assurance System.
Management believes that safeguarding the health and safety of workers is fundamental to ensure the company continuous growth and excellence. The Management of the Laboratory is convinced that long-term success can only be achieved thanks to human resources. Therefore, Sider Test dedicates all the necessary energy and due attention to safety and environmental issues, to protect not only the employees, but also external collaborators and all the interlocutors who interact with the company along the value chain, including suppliers, customers and the general public with a view to sustainability.
General Management ensures that all services are performed with competence and skill.
Our main objectives:
Customer satisfaction through the appropriateness and conformity of the service with respect to the requirements (verified through Proficiency Tests), performances at competitive prices and good terms of delivery
Training of personnel through training courses, with special attention to documentation, procedures, confidentiality and safety
Compliance with UNI CEI EN ISO/IEC 17025 through accreditation by the competent Body
Timely disposition of problem, non-conformities and complaints with the aim of creating an opportunity of improvement starting from the awareness of errors made
Assurance of objectiveness, independence and integrity of the Laboratory
Maintenance and continuous improvement of the services offered
Updating, maintenance and calibration of equipment according to the standard requirements involved
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