VISION
MISSION
AND VALUES

Your Strategic partner in material testing

The organization aims to expand its market becoming a leader in Italy and Europe. The vision is to become the largest and most popular test laboratory in Europe, appreciated for its automation, innovation and advanced technology

The laboratory for the materials of the future

Sider Test’s mission aims to provide tests on materials
to allow customers to benefit of
response speed, competitive

OUR VALUES

We pursue daily our values and they permeate our entire team in carrying out their functions and responsibilities.

A first fundamental value is competitiveness, aimed at maintaining a low price and cost. Then there is the availability that can be intended both as the continuous research for customer satisfaction and the maximum openness to provide support and advice. The value of collaboration has a double interpretation: internal, understood as collaboration between the various company functions, external, towards customers. The value of quality in a laboratory is obvious but not negligible, indeed of primary importance. Quality understood as precision, competence and responsibility. On the side of quality, the value of capacity was identified, required of each employee and of the entire organization as a whole. Pragmatism, spirit of initiative, operational flexibility and adaptability are therefore fundamental. The last, but not least, is a fundamental organizational value, energy, enthusiasm and commitment understood as energetic attitudes required of all our staff.

QUALITY POLITICY

The Management of SIDER TEST in order to comply with the quality standards imposed by European regulations, has an internal Quality Management and Assurance System.

General Management ensures that all services are performed with competence and skill.

Our main objectives:

Customer satisfaction through the appropriateness and conformity of the service with respect to the requirements (verified through Proficiency Tests), performances at competitive prices and good terms of delivery

Training of personnel through training courses, with special attention to documentation, procedures, confidentiality and safety

Compliance with UNI CEI EN ISO/IEC 17025 through accreditation by the competent Body

Timely disposition of problem, non-conformities and complaints with the aim of creating an opportunity of improvement starting from the awareness of errors made

Assurance of objectiveness, independence and integrity of the Laboratory

Maintenance and continuous improvement of the services offered

Updating, maintenance and calibration of equipment according to the standard requirements involved

CONTACT US FOR MORE INFORMATION

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